Juliana brings a wealth of expertise in mental health and healthcare operations. With a Psychology and Mental Health and Addictions degree from Ryerson University, Juliana has built a career rooted in compassion, strategic management, and community-focused care.

Her extensive training includes Mental Health First Aid, Situational Awareness and Verbal De-escalation, and Courage to Lead, equipping her with the tools to navigate complex healthcare environments empathetically and precisely. Over the years, Juliana has gained significant experience as an Operations Manager, Patient Flow Coordinator, and most recently, an Administrative Coordinator, where her leadership and organizational skills have consistently driven improvements in patient care and operational efficiency.

Beyond her professional commitments, Juliana is deeply invested in her community. As an active volunteer in the Portuguese community, she dedicates her time to fostering cultural enrichment and support services. She also serves on the Board of Directors at a Portuguese Community Centre, contributing her strategic vision and advocacy to advance the centre’s mission.

Juliana’s unique blend of expertise in mental health, operations management, and community service exemplifies her commitment to making a meaningful impact both professionally and personally.